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Victorian Arabic Social Service

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Support at Home Program
Support at Home Program XauZit September 4, 2026

Support at Home Program

About the Support at Home Program

The Support at Home program provides government-funded assistance to help older Australians live independently, safely, and comfortably in their own homes.

Through this program, you receive a personalised budget and support plan based on your care needs. VASS is an approved multicultural aged-care provider offering services that are respectful, flexible, and tailored to your cultural and language preferences.

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How It Works
  • You’ll have a Support at Home classification that determines your budget and the types of services you can access.
  • Your support plan is developed with you, your family, and your chosen provider.
  • You’ll only pay for the services you receive — there are no standard daily fees.
  • Services are designed to promote independence, wellbeing, and connection with community.
Services You Can Access with VASS
  • Clinical and health supports – nursing care, occupational therapy, physiotherapy, and allied health.
  • Everyday living assistance – help with showering, dressing, meals, transport, cleaning, and shopping.
  • Home modifications and assistive technology – to improve safety, mobility, and independence.
  • Culturally appropriate services – delivered in Arabic and other community languages, with interpreter support available.
  • Restorative Care Pathway – to help you regain or maintain independence after illness or injury.
  • End-of-Life Pathway – providing support and comfort for people who wish to remain at home during their final months.
How VASS Supports You
  • We guide you through the My Aged Care assessment process.
  • We work with you to design a personalised support plan that reflects your goals and preferences.
  • We coordinate your services, manage your budget, and provide regular reviews.
  • Our team delivers care with compassion, dignity, and cultural understanding.
Eligibility:
  • Older Australians aged 65 years and over, or 50+ for Aboriginal and Torres Strait Islander people, may be eligible.
  • You must complete an assessment through My Aged Care to determine your classification and support needs.
  • The program supports permanent residents who need ongoing or occasional help to live safely at home.
Cost and Contributions:
  • Most funding comes from the Australian Government.
  • You’ll only pay for what you use, and there are no compulsory daily fees.
  • You may contribute to the cost of your services depending on your income, assets, and chosen supports.
Getting Started
  • Contact My Aged Care on 1800 200 422 to register and book an assessment.
  • Once assessed, choose VASS as your Support at Home provider.
  • We’ll work with you to set up your plan and begin services quickly and smoothly.
Why Choose VASS
  • Trusted multicultural aged-care provider with over a decade of experience.
  • Services delivered in Arabic and other community languages.
  • Compassionate, professional staff who understand your culture, traditions, and values.
  • Flexible support that empowers you to live independently and stay connected with your community.
For more information on VASS’ playgroup program please contact VASS head office